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Privacy Policy

Ensuring the privacy of your data is very important to us. Through this privacy policy, we are trying to explain how we may use your personal information that we obtain from you and what efforts we put in to keep the data confidential.

We take all the necessary steps we reasonably can to protect your rights of privacy on the websites that are managed by us. However, we do not take responsibility for disclosures of your personal and confidential information made by any third party associated with our website, who are not subject to our control.

By using our website www.alkamilbooking.com which comprises of a desktop & mobile website, and mobile app, you consent to this use.

Categories of the information you provide by using or transacting on our website;

Personal Information

  • Information provided by signing up for the newsletter.
  • Your contact details such as your physical addresses, postal addresses, telephone, and fax numbers.

Payment and Account Information

  • All your transaction history with us. These details are maintained in an encrypted form on a secure server.

Service Usage & log Information

  • Information about your navigation using our services, web request, IP (Internet Protocol) address, browser type, date and time of request, browser language.

Correspondence Information

  • Information about your correspondence with our representatives through email, blog, online chat, message on social media etc.

Stored Information

  • Data either created by you or by a third party and which you wish to store on our servers such as image files, documents etc.

Our intention in collecting your personal information is to pursue our business and to improve our services which we offer and provide you and other customers through email, telephone etc. to provide you and other customers with information regarding new products, services and special offers of selected third parties.

Right to collect

By accepting our Terms and Conditions you agree that we may collect and store your information as long as you intend to use our services.

How do we use the information?

  • To facilitate you with processing your flight, hotel and holiday package bookings. Sending the itinerary or contacting you when there is a problem with the booking.
  • To help you register with our website/ mobile application and offer our services.
  • To unsubscribe you can contact us on support@alkamilbooking.com.
  • To respond to your queries, questions, and requests which you may send to us through email, to send emails, SMS, website and mobile app notifications.
  • For promoting exclusive offers on flights, hotels & packages to our customers.
  • To personalize your travel booking experience and improve customer service.

*Maintaining the privacy of alkamilbooking.com login credentials will be the responsibility of the user.

Where do we share your information?

  • To the customer support and accounts department within the organization.
  • To reliable third-party service providers that we use for offering certain services such as enabling our customers to book flights and hotel, book holiday package or other services that make travel booking quick and easy.
  • To third party organizations involved in credit card authorization.
  • Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you, advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy.

All credit/debit cards detail and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

*If in case you are not willing to provide certain personal information, you will still be able to visit our site, but you may not be able to access few services.

Information collected from Mobile App

When alkamilbooking.com is installed on your mobile app, we collect the following info data;

  • Information while creating the account on akamilbooking.com such as first name, last name, email id, phone number or through Social Sign In i.e. via Facebook or Gmail.
  • Information received when you use our services like;
    • Personal information such as name, email address, mailing address, contact number, device ID, IP address
    • Travel information: itinerary details
    • Booking information: travel dates & destination, hotel destination check-in & check-out dates.
    • Activity log: Website or application navigation
  • Device UDI
  • IP Address

*When you use our mobile app, we collect some information automatically and some with your permission.

How do we use the information collected from Mobile apps?

  • To facilitate you with processing your flight, hotel and holiday package bookings. Sending the itinerary or contacting you when there is a problem with the booking.
  • To help you register with our website/ mobile application and offer our services. To unsubscribe you can contact us on support@alkamilbooking.com.
  • To respond to your queries, questions, and requests which you may send to us through email, to send emails, SMS, website and mobile app notifications
  • For promoting exclusive offers on flights, hotels & packages to our customers.
  • To personalize your travel booking experience and improve customer service.

*Maintaining the privacy of alkamilbooking.com login credentials will be the responsibility of the user.

Cookie Policy

Cookies are used to store user preferences and monitor user behavior, to enhance the user experience and to improve the overall services. alkamilbooking.com use “cookies” so that we can provide more personalized information when you return to our website. You can set your browser to notify you when you are sent a “cookie”, so as you can decide whether or not to accept it. If you accept a “cookie”, you agree to our use of Personal Information collected by us using those cookies.

Disclaimer

The Website Privacy Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are requested to frequently visit these sections in order to be updated about the changes on the website.

Modifications will be effective from the day they are posted.

For any other clarification on data/information collection, usage and protection, please email to support@alkamilbooking.com. Our team will respond within 24 hours.